2008-02-15: Human-Human Service Oriented Architecture

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Observing the services that are provided by people-to-people interaction.

Types of services provided on a telecon:

• Reports/updates on events and projects
• Interative "idea bouncing"
• Feedback - i.e. technology or management issues
• Make connections

Telecons could be supplemented with pre- and during-call support.

• Old way:
  • George Percivall sends OGC ppts out to people on the agenda to create a ppt that is sent out to those on the call and then post-call the ppt. is available for historical record

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• More participatory approach:
  • Agenda preparation could be done by the community beforehand on the wiki
  • Additional content to enhance the reports (ppt slides/links/wiki pages etc) could be added before the call
  • During the call the essence of the discussion is captured on this agenda page, enhanced with links, but simple enough that you don't have to go back to it post-call. This gives a record of the call and uses time more efficiently.

AIP preparation provided an opportunity to see other services:

• Gathering information
• Making connections between groups, agencies, etc.
• Facilitate connecting people to humanware
• Synthesize gathered information
• Present information
• Provide background about other pilots

Data Summit services

• Gather/share ideas
• Facilitate connecting ideas to each other - bringing out common themes
• Facilitate connecting people to humanware
• Reports/updates about planning and agenda
• Provide background about data systems discussed at meeting
• ...